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Privacy policy
Dear guest,
In welcoming you to the Golf Hotel Is Arenas Luxury Resort, in the role of "data processors" we are required to provide you with information regarding the use and processing of your personal data.
We therefore wish to inform you that, in compliance with Article 13 of the Privacy Code (Legislative Decree no. 196/2003), your personal data, as well as the data regarding your family/group, shown on the "guest details form declaration" will be processed correctly, lawfully and transparently and safeguarding your confidentiality and rights.
In using the website of the Golf Hotel Is Arenas (www.golfhotelisarenas.it / www.golfhotelisarenas.com) you declare acceptance of the terms and conditions regarding personal data processing illustrated below.
The Golf Hotel Is Arenas reserves the right to update these terms and conditions at any time, in compliance with the requisites deriving from legal or technical variations, for example. We therefore suggest you visit this page frequently in order to keep up to date on any changes.
We also recommend you view the terms and conditions regarding personal data processing of any other websites you may access through the website www.golfhotelisarenas.it / www.golfhotelisarenas.com as they may differ.
The Golf Hotel Is Arenas is not responsible for these websites or the processing of the information made available to them.
3 Security and Confidentiality
We do not collect your personal details during surfing of the following website: www.golfhotelisarenas.it / www.golfhotelisarenas.com.
However, if you decide to make a booking at one of the facilities through the system accessible from the website of the Golf Hotel Is Arenas (My Fidelio) we will ask you to fill in a booking form and provide us with some personal details including:
1. Name and surname
2. Residence
3. Credit/debit card details
4. Invoice address
5. Telephone number
6. E-mail address
7. Details regarding the required stay
The data will be processed by My Fidelio using SSL technology and in compliance with what is specified in the relevant data processing page that will be accessible during booking.
By accepting use of the online My Fidelio booking system, it is understood that the information on privacy explained within is also accepted.
4 Cookies
We are constantly searching for the most advanced technologies to guarantee surfing of our website is as efficient and pleasant as possible. A cookie is a small text file that our website may send your computer when you access our website. The cookie only identifies a single computer and provides us with aggregate and not individual statistical data that helps us improve the functioning the website. We do not use cookies to memorize personal information. Cookies sent by the Golf Hotel Is Arenas cannot be read by other websites. In any case, you can decide to disable the cookies at any time. For any other detail, we suggest you refer to the instructions of your browser.
5 Access to your personal details
We use your personal information to process your booking and provide information regarding confirmations, cancellations and feedback. To process your order we will share some of your personal data with the hotel and with other third parties involved, such as banks. We will only provide them with the information necessary to carry out the activities designed to guarantee the service is provided correctly. This data will be memorized for administrative purposes only. In no case have we ever transferred/sold the names of guests or any other personal profile to third parties not involved in the transaction and do not intend to do so in the future. Only following express approval may we, if necessary, use your personal data to send you commercial information that may be of interest to you. This may include information on services, products, special offers and promotions by the Golf Hotel Is Arenas or other suppliers. Subject to your authorisation, we may therefore contact you using any means of communication for which you have provided contact details, including via mail, e-mail, fax or telephone.
6 Amendment or cancellation rights
For any clarification or query regarding data processing and respect of your privacy or in order to exercise the rights provided for, you can even contact us via e-mail by writing to the following address info@golfhotelisarenas.com.